FAQs
Any changes to an order that has already been submitted, must be coordinated
with our partnering florist who is preparing your order. Please refer to our
business policies.
Our florists offer a variety of floral arrangements suitable for honoring veterans at
cemeteries. You can choose from traditional bouquets and custom arrangements
designed specifically for memorials. Please note that not all options may be
available, due to seasonal cemetery restrictions.
During the checkout process, you’ll have the option to provide the specific details
of the veteran’s cemetery where you’d like the flowers to be delivered. The
veteran’s national cemetery plot locator is available on our website to ensure
accuracy of the cemetery name, address, and any specific instructions for locating
the gravesite.
If you encounter any issues using the website, please contact technical support at support@endlessmemorials.com. If you have any questions or concerns regarding your order or delivery, please contact the florist on your confirmation email immediately to request adjustments. Please Note: Each of our florist partners has their own policies regarding modifications, cancellations and refunds. It is at the florist’s discretion if adjustments can be made based on their store policy. Additionally, orders that require revisions must be communicated promptly for changes to be considered. We are committed to ensuring a seamless experience for our customers and will work with our florists to resolve any issues as well.
While we cannot guarantee specific delivery times, you can specify a preferred
delivery date during the checkout process. Our florists will make every effort to
accommodate your request and ensure timely delivery to the gravesite.
There are no additional fees for delivery to veteran’s cemeteries. However, each
florist sets their own standard delivery fees and strives to provide affordable floral
delivery services to honor your veterans. There is a convenience fee charged at
checkout which covers processing of electronic payments.
You will receive email notifications with updates on the status of your order,
including confirmation of receipt, processing and delivery.
We accept all major credit cards (Visa, Mastercard, Amex, Discover).
